Privacy policy

This translation is provided for information. The German version is legally binding.

Eligibility

Hellas Event Center GmbH, Nico-Flatau-Platz 4, 30926 Seelze-Letter, represented by Pavel Mass and Irina Schatalova. Telephone +49 152 01551117, e-mail hellas.event.center@gmail.com. Please direct data protection enquiries to this address (subject "Datenschutz"). A data protection officer cannot currently be appointed pursuant to § 38 BDSG.

No purchase necessary

This application is operated by Lovable (Lovable Labs Incorporated) and their infrastructure partners (including Cloudflare, Supabase). When accessed, technically necessary data (IP address, time, page accessed, browser) are processed to provide the site securely (Art. 6 Abs. 1 lit. f DSGVO). The website hellas-event.de is operated via WordPress at our hosting provider. A transfer to the USA takes place on the basis of the EU-US Data Privacy Framework or on the basis of standard contractual clauses.

Participation period and method

Technically necessary storage (e.g. language selection, login, shopping cart) is used by us pursuant to § 25 Abs. 2 TDDDG without consent. Analysis, marketing and external media content (e.g. YouTube videos, Meta Pixel, Google Analytics) are only loaded after your consent (§ 25 Abs. 1 TDDDG, Art. 6 Abs. 1 lit. a DSGVO). You may revoke your consent at any time via the link "Cookie-Einstellungen" in the page footer.

Prize and drawing

For orders, reservations, pre-orders and enquiries we process name, e-mail, telephone number, booking details and messages for the performance of the contract (Art. 6 Abs. 1 lit. b DSGVO). Tax and commercial retention obligations (up to 10 years, Art. 6 Abs. 1 lit. c DSGVO) remain unaffected; other data we delete as soon as they are no longer required, at the latest 3 years after the last booking.

Payments: Stripe Payments Europe Ltd., Ireland (card details are processed directly by Stripe). Tickets via Gastro.Digital / GastroGuide: Their privacy notices also apply.

Confirmation emails are sent by our email service provider on our behalf.

Notification and acceptance

To verify age, hand over prizes and enforce our premises rules, we inspect official ID documents and record names and dates of birth if necessary (Art. 6 para. 1 points c and f GDPR). ID documents are not copied. We retain records of entry bans for up to 2 years.

Exclusion and manipulation

If you create a customer account, we store your login details, bookings and loyalty points until you delete the account (Art. 6 para. 1 point b GDPR). When you sign in with Google, we receive your name and email address from Google Ireland Ltd.

Cancellation or modification

If you contact us via WhatsApp (WhatsApp Ireland Ltd. / Meta), we process your number and messages to handle your enquiry. WhatsApp may transfer metadata to the USA. Alternatively, you can contact us by email or phone.

Liability

We only send newsletters with your consent using a double opt-in process (Art. 6 para. 1 point a GDPR). You can unsubscribe at any time using the link in each message.

Data protection

If you have purchased tickets from us or booked an event, we may send information about similar of our own events to the e-mail address provided for that purpose (§ 7 Abs. 3 UWG, Art. 6 Abs. 1 lit. f DSGVO). You may object at any time, without incurring costs other than transmission costs at basic rates; an unsubscribe link is included in every message. Advertising via WhatsApp, SMS or telephone takes place only with your explicit consent.

Instagram/Facebook notice

We embed YouTube videos (Google Ireland Ltd.) in privacy-enhanced mode and only with your consent. We operate our Instagram and Facebook profiles jointly with Meta Platforms Ireland Ltd. (Art. 26 GDPR).

Legal recourse

At events we make recordings for documentation and promotion (website, social media, newsletter, print, press). Legal basis: legitimate interest (Art. 6 Abs. 1 lit. f DSGVO) and § 23 KUG; for targeted portrait or model shots your consent (Art. 6 Abs. 1 lit. a DSGVO). You can object at any time (Art. 21 DSGVO) – on site to staff or by e-mail; we will then remove recognizable individual images. Materials that have already been printed cannot be recalled. Further details in § 12 AGB.

Scope

For the conduct of prize draws we process name, contact details and entry fee (Art. 6 Abs. 1 lit. b DSGVO). Winners are published only with consent. The data are deleted after completion and handover of the prize, at the latest after 3 months. For campaigns on Instagram or Facebook Meta additionally processes data according to its own provisions.

Contact and controller

Entrance, outdoor and checkout areas may be monitored by video surveillance to protect people and property (Art. 6 para. 1 point f GDPR). These areas are marked. Recordings are generally retained for 72 hours, and longer only to preserve evidence.

Data processed

We use AI services via the Lovable AI Gateway for automatic translations and text suggestions. Only the texts to be translated are transmitted, not payment data. AI outputs are labelled and reviewed before publication.

Purposes and legal bases

You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR), as well as the right to withdraw your consent with effect for the future.

Right to lodge a complaint: The State Commissioner for Data Protection of Lower Saxony, Prinzenstraße 5, 30159 Hannover, www.lfd.niedersachsen.de.

Recipients and service providers

We encrypt all data in transit (TLS). Only authorised employees with individually assigned roles can access customer data; access is logged.

Stand: 25.09.2026

Impressum · Datenschutz · AGB · Widerruf & Stornierung · Gewinnspiele · Barrierefreiheit