This translation is provided for information. The German version is legally binding.
For tickets, reservations and event services for a fixed date there is no right of withdrawal (§ 312g Abs. 2 Nr. 9 BGB). Purchased tickets are non-cancellable and non-refundable (§ 6 AGB). Cancellations of booked events are governed by § 7 AGB: up to 90 days beforehand 50 %, up to 30 days beforehand 80 %, thereafter 100 % of the total price. The following instruction applies only to vouchers and pre-orders without a fixed date.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Hellas Event Center GmbH, Nico-Flatau-Platz 4, 30926 Seelze-Letter, Telefon +49 152 01551117, E-Mail hellas.event.center@gmail.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw. For this reimbursement we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise with us; in no case will you incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the services provided up to the time of your withdrawal.
The right of withdrawal does not apply to contracts for the provision of services in connection with leisure activities if the contract provides for the performance to be at a specific date or period.
The right of withdrawal also does not apply to contracts for the supply of goods that may perish quickly (e.g. prepared food).
(If you wish to withdraw from the contract, please complete this form and return it.)
– To Hellas Event Center GmbH, Nico-Flatau-Platz 4, 30926 Seelze-Letter, Email: hellas.event.center@gmail.com
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for paper submissions)
– Date
(*) Delete as appropriate.
Stand: 25.09.2026
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